Ingram TS/Licensing FAQ

Licensing and FAQ for SHD Vendors


    When buying an appliance with LiveSecurity, which version of LiveSecurity is it?

    Share

    Thomas.Mroz

    Posts : 4
    Join date : 2015-05-18
    Age : 29
    Location : Buffalo, NY

    When buying an appliance with LiveSecurity, which version of LiveSecurity is it?

    Post by Thomas.Mroz on Thu May 28, 2015 2:20 pm

    The default version of LiveSecurity that comes with an appliance is the Standard version.

    Support Levels Matrix

    Standard Support:
    -12x5 Support (6am - 6pm in your local time zone)
    -Number of support cases per annual subscription: 5
    -ETA for responce: 4 hours

      Current date/time is Mon Sep 25, 2017 3:51 am